The Elite Agency Upgrade Program
The 8 steps you need to take to get back control of your business

READING Why the new shiny idea never works…

You have a problem inside your real estate business.
You have a lot of stock that’s just sitting there, doing nothing.The vendors decided on a private sale method and it just hasn’t worked out. You either find that interest from buyers isn’t high enough or the offers you’re getting don’t match what the vendor wants.
Eventually, you stop focusing on this stale stock. You get frustrated with it and switch your focus to newer stock. That, of course, leads to unhappy vendors and lost business.
I want you to change how you think about this stale stock.
Instead of abandoning it, I want you to focus on changing the method of sale of that stock to auction to increase the chances of it selling.
But of course…that creates another problem.
Many vendors don’t want to go to auction, especially when you first present the idea to them. They’d rather go for a private sale because it’s familiar to  them.
That’s where the concept of framing hard and playing soft comes into play. I’m going to explain what that means and then help you to create a letter that helps you with it.

What Is Framing Hard and Playing Soft?
Put yourself in your vendor’s shoes for a moment.
You’ve bought a property in the past, likely through the private treaty method. That means you’re familiar with how this method works and you’re comfortable with it. You know that you put the property on the market and your real estate agent holds inspections etc. You wait for them to do their thing and then you start getting offers.
All of this happens over a few weeks and it’s all rather comfortable.
You assume that the agent you’ve decided to work with will use this method…
But instead, they launch straight into talking about auctions. The very first conversation you have with them involved going through this process that you don’t understand. You’re yanked right out of your comfort zone and thrust into a direction that you’re not ready to follow.
What emotion do you feel at that moment?
I’d say it’s fear.
You’re already scared of the auction process and you’re terrified about how this agent seems to have homed in on it immediately.
Now, flip the script back around and think about how you present the idea of auctions to your vendors.
Perhaps you’ve just realised why so few of them want to convert to auctions!
Avoiding this situation is the idea behind framing hard and playing soft.
I worked with an agent a few years ago who had an amazing process around this. This guy had an amazing system for converting private treaties into auctions. And the key to this system was that he always thought two or three steps ahead of the vendor.
He understood that most vendors aren’t ready to go to auction right away. As a result, they’d likely say no if he tried to make them do that.
Instead, he’d list the property as they’d requested. Then he’d rely on his systems and processes to introduce this concept of an auction to the vendor. Over the next couple of weeks, he’d drop truth bombs on them to help them see why going to auction was a good idea.
Then he’d go in hard on the idea of going to auction a couple of weeks later.
That’s exactly what you need to do.
Go in soft with the vendor initially so that you can secure the listing. From there, you start moving towards the idea of an auction.

Creating Your Commencement Letter
If you want to learn more about the process for guiding the vendor towards an auction, you’ll need to jump into our elite agency training system, details below.
Here, I’m going to talk to you about the early part of the process – taking control of the stock.
To do that, you’re going to send a commencement letter to the vendor when listing a private treaty.
There are three key points that you need to layer into this letter to make it effective and allow for the process of framing hard and playing soft to come into play.
If they run open for inspections and less than two people arrive at any open home.
Two weeks pass by without you getting a written offer from a potential buyer.
No formal requests for private inspections outside of an open home.
Think about your previous campaigns that have failed or faltered. You would have one or all of the above happen at some point in your career. Laying these points into your commencement letter with a summary that you will sit down together and review these on day 14 will allow the auction conversation to be positioned effectively.
With this commencement letter, you’re laying the facts on the table and setting the groundwork for moving to auction.

Play It Soft Before You Go in Hard
You can think of the commencement letter as the kick-off point for taking a property to auction.
That means by day 14 they’re more willing to listen when you introduce the idea of going to auction. And ultimately, this means that you’ll convert more of your stale private treaty stock to auction.


Jess Densley
Process & Structure Coach
For Real Estate Professionals

PLUS… Whenever you’re ready… here are 4 ways I can help you grow your real estate business in 2020:

  1. Grab a copy of our new 2020 ebook – ‘Sales Activation™’
    Get a simple plan to take control of your business in 2020. Download it here. 
  2. Join the ‘Agent Hub’ group and connect with real estate people who are scaling too
    It’s our amazing Facebook community where 2000 other smart real estate people hang out and share ideas. – Click Here. 
  3. Join our next upcoming 6 week course’ Crisis Proofing Your Real Estate Business in 2020′
    Get the plan to lead, survive and thrive through COVID19. Just reply back with ‘6 weeks’ and I’ll get you all the details to take control of your business right now.
  4. Join me this week for our online master class on ‘Crisis proofing your real estate business in 2020’
    Learn the key steps to take control of your business this year. We have limited places join here
The 15 minute Brainstorm Call
Book your free minute brainstorm call with Jess to move you from stuck to unsuck
Share This Story, Choose Your Platform!


Submit a Comment

Your email address will not be published. Required fields are marked *

Related Post
Fastest way to elite

Fastest way to elite

In today's training video, I want to show you how to create elite agents inside your business. From recruitment of an inexperienced agent to elite within 18 months A system that will allow you to build the business you have always wanted. It’s a simple 4 step system...

Building A Business Of Attraction

Building A Business Of Attraction

In today’s training video, I want to show you the first 8 steps you need to build long-term consistency inside your real estate business. That will help you move from being just a manager to a leader A step-by-step system that will finally remove the fog in your...

The Power of Effective Stock Control

The Power of Effective Stock Control

I want to talk to you today about a client of ours who has transformed his business in 2019 by using effective stock control systems and what can be learnt as we move through the Covid cycle. Aaron Megaw from Strzelecki Realty, Trafalgar in Victoria came to us in Jan...

Free Blueprint Download

The Sales Flow

The whiteboard system to
rapidly increase sales

Free Blueprint Download

Win More

The database communication
plan to win more listings

Case Study:

Jess really cares about your business and wants you to succeed.

– Gail Richards


Case Study:

We have recorded 20% increase in our sales.

– Jim Tonakis